UDDA Terms of Use

Last updated: January 19, 2026

These Terms of Use (“Terms”) govern your access to and use of UDDA (the “Service”), including our website udda.ai, web app, and any related features (text chat, voice, document uploads, memory, and research tooling).

By creating an account, accessing, or using UDDA, you agree to these Terms.

1) Who we are

Legal entity: UDDA TRANSLATION AB (“UDDA”, “we”, “us”)

Organisation number: 559465-7255

VAT: SE559465725501

Registered address: Johannes plan 5, c/o Carlsson, 111 38 Stockholm, Sweden

Contact: [email protected]

2) What UDDA is (and isn’t)

UDDA is a conversational AI service designed to help users think clearly about marketing strategy and execution—through dialogue, structure, and memory.

UDDA is not a law firm, accounting firm, or regulated professional service. If you need regulated advice (legal, medical, financial, etc.), you should consult a qualified professional.

3) Eligibility

  • You must be 18 years or older to use UDDA.

  • You may use UDDA on behalf of a company or organisation only if you have authority to bind them to these Terms.

  • UDDA is primarily built for B2B, but individuals may sign up privately.

4) Accounts and access

Authentication

We use Supabase Auth OTP and may allow Google and Microsoft sign-in. You’re responsible for maintaining the confidentiality of your login access and for all activity under your account.

Team and organisation features

UDDA supports:

  • Personal projects

  • Organisations with roles (e.g., user/member/editor/admin/owner)

  • Team plans where members may be from different legal entities

If you choose to share data or documents with others using team settings, you understand and accept that those collaborators may access the shared content depending on the permissions you configure.

5) Subscriptions, billing, and taxes

If you purchase a paid plan:

  • Billing is handled via our payment provider (e.g., Stripe).

  • Fees, billing intervals, and included usage are shown at checkout or in your plan page.

  • Taxes (including VAT) may apply depending on your location and business status.

  • Unless otherwise stated, subscriptions renew automatically until cancelled.

If you cancel, you will retain access through the end of your current billing period unless your plan states otherwise.

6) Your content and your responsibilities

You own your content

As between you and UDDA, you retain ownership of the content you upload or create in the Service (“User Content”), including documents, transcripts, and project materials.

You’re responsible for what you upload and share

You agree that you will not upload, share, or process content through UDDA unless you have the legal right to do so.

This matters especially for:

  • Third-party confidential material

  • Customer lists or personal data about other people

  • Content you are contractually restricted from sharing

Sensitive data

UDDA is not designed for highly sensitive categories of data. You agree not to upload:

  • Special category (sensitive) personal data (e.g., health data, biometrics, political opinions) unless you have a strong legal basis and you accept the risk

  • Payment card numbers or bank credentials

  • Secrets you’re legally obligated to protect (unless you have explicit authority)

(You can absolutely use UDDA for serious business strategy. This is simply the “don’t be reckless with sensitive personal data” rule.)

7) How we use your content to provide the Service

To provide UDDA, we must process your content:

  • to store it in your account/projects,

  • to generate responses and structured outputs,

  • to build embeddings and graph relationships that make memory and retrieval work,

  • and to power features you request (voice, summarization, research, etc.).

Details about how data is handled and where it may be processed are described in our Privacy Policy.

8) AI reality check (the obvious, not the defensive)

UDDA is designed to be a world-class marketing strategist companion. We invest heavily in quality, reasoning, and systems that reduce nonsense.

Still: AI can be wrong.

Sometimes it’s wrong because it lacks context. Sometimes because the world changes. Sometimes because it hallucinates. Sometimes because it says something that sounds smart while being incomplete—humans do this too.

So here’s the deal:

  • Use UDDA to think better, challenge assumptions, explore options, and move faster.

  • Use your own judgment (and where appropriate, professional advice) before acting.

  • You remain responsible for decisions and actions taken by you or your organisation.

We don’t promise that following UDDA’s recommendations will lead to success. Marketing success depends on execution, timing, market dynamics, budget, competition, and luck—UDDA improves your odds, it doesn’t rewrite reality.

9) Acceptable use

You agree not to use UDDA to:

  • Break the law or violate others’ rights

  • Harm, threaten, or exploit others

  • Create, distribute, or facilitate illegal drugs, weapons, or other illegal goods

  • Attempt unauthorized access, disruption, or reverse engineering of the Service

  • Upload malware or attempt to compromise UDDA’s systems

  • Use UDDA as a surveillance tool (e.g., doxxing, deanonymization, stalking)

  • Misrepresent UDDA outputs as “guaranteed” or “official” professional advice

  • Use UDDA in ways that violate third-party terms or platform rules (including scraping sources where you’re not permitted)

We may suspend or terminate accounts that violate these rules.

10) Public web research and crawling features

UDDA may provide features that fetch or summarize publicly available web content (including via crawling tools).

You agree:

  • to use such features only for lawful purposes,

  • not to use them to deanonymize individuals,

  • and not to instruct UDDA to bypass access restrictions or site protections.

We aim to respect robots.txt where applicable and to use crawled data for market/strategy insight—not personal profiling.

11) Third-party services

UDDA integrates third-party services (hosting, databases, AI inference, voice, analytics, billing). Your use of UDDA may involve processing via these providers as part of delivering the Service.

Third-party services may have their own terms. UDDA is not responsible for third-party services outside our control, but we choose providers intentionally and aim for a privacy-forward architecture.

12) Intellectual property

UDDA and its underlying software, design, and systems are owned by UDDA or its licensors and are protected by intellectual property laws.

License to use UDDA

We grant you a limited, non-exclusive, non-transferable license to access and use UDDA during the term of your subscription or usage, subject to these Terms.

Feedback

If you provide feedback or suggestions, you allow us to use them without obligation to you (we may incorporate improvements).

13) Availability, changes, and beta features

We continuously improve UDDA. This means:

  • Features may change, move, or be removed.

  • We may introduce new limits or plans.

  • Some features may be labeled beta/preview and may be less stable.

We aim to minimize disruptions and keep the Service reliable, but we do not guarantee uninterrupted availability.

14) Suspension and termination

You may stop using UDDA at any time.

We may suspend or terminate your access if:

  • you materially breach these Terms,

  • your use creates security, legal, or operational risk,

  • or we are required to do so by law.

If termination occurs, your right to use UDDA ends immediately.

Data deletion and retention are governed by the Privacy Policy, including deletion requests and inactivity cleanup timelines.

15) Disclaimers

UDDA is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law:

  • We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • We do not warrant that outputs are accurate, complete, or suitable for your situation.

(We still work very hard to make the system high-quality. This clause exists because reality is messy, not because we’re hiding.)

16) Limitation of liability

To the maximum extent permitted by law:

  • UDDA will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, goodwill, or business opportunities.

  • UDDA’s total liability for claims relating to the Service will be limited to the amount you paid to UDDA for the Service in the 12 months before the event giving rise to the claim (or, if you have not paid anything, a reasonable nominal amount).

Some jurisdictions do not allow certain limitations; in that case, limitations apply to the greatest extent permitted.

17) Indemnity

If you use UDDA in a way that violates law or these Terms and it causes harm to UDDA (e.g., legal claims or regulatory issues), you agree to indemnify and hold UDDA harmless to the extent permitted by law.

18) Governing law and disputes

These Terms are governed by the laws of Sweden, without regard to conflict-of-law rules.

Disputes will be handled in Swedish courts with venue in the appropriate local court(s) in Sweden.

If you are an EU consumer (even if UDDA is primarily B2B), mandatory consumer protections may still apply.

19) Changes to these Terms

We may update these Terms as UDDA evolves. If changes are material, we will take reasonable steps to notify you (e.g., in-app notice or email). Continued use after the update means you accept the updated Terms.

20) Contact

Questions about these Terms? Reach us at: [email protected]